Improve enterprise decision-making with the GrowthOptics platform
Our services can be deployed in your environment to not only centralize visibility into performance, but produce actionable intelligence into how to grow or retain customers across your business. Identify, understand, and action with GrowthOptics.
Establish Baseline
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Voice of Customer (VOC) assessment with sample of customer base
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Extrapolate results to entire customer base using AI/ML tools w/ actionable visualization
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GenAI driven benchmarking with 27 years of proprietary VOC data
Maintain Pulse
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Ongoing VOC data collection & model extrapolation
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Incorporate key internal client customer and operational data via manual or API-driven process
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Leverage AI/ML tools to centralize and improve data quality
Insight to Action
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Platform to identify at risk and strong upsell customers
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Understand differences in performance by location, vertical, front line service provider, and
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Identify recommended intervention or opportunities